You can update your account information via your online account. Log into your account and click the Edit Contact Info button in the My Account tab. You can also click on the appropriate buttons to update your PIN, EZ Username, or EZ Password. If you cannot access your online account, please call 231-5500.
Note: In order to access all Library services, you should use four numbers for your PIN.
Most items may be renewed four times if there are no customers with outstanding holds on the item. Log into your account and click Loans in the My Account tab. You should see a list of your checked out items. Click the Renew button next to the item that you want to renew. If you still have questions or are having difficulties, please call 231-5500.
Note: Items may not be renewed if there are outstanding holds. Four renewals are allowed per item. Overdue items may not be eligible for renewals.
In search results, availability status displays Available or Not Available. When looking at the list of copies for a particular item, available copies show a status of Checked In.
When your hold arrives at the designated pickup location, you will be notified via mail, telephone, or email. (To change your notification method, call 231-5500.)
Please remember that our Holds Policy states:
Items can be placed on hold for 7 days and 15 items maximum.
Holds not picked up in 7 days will be re-shelved and customers will be charged $1 per item not picked up.
Cancel or suspend a hold in your online account or by phone at 231-5500.
Unclaimed holds prohibit customers from enjoying library materials.
To find your position on the holds list for an item, log into your account and click the Reserves button under the My Account tab. Your position on the list is listed to the right of the item. This number indicates the number of reserves before yours; when your reserve comes in, the status will say Arrived.
To check your holds list, visit our catalog and log into your account, then click the Requests link in the My Account area. There, you can find all items on your holds list, plus status and current position on the list for each.
To cancel a hold, log into your account and click My Account located on the bottom of the screen. Select the Requests tab and click the Cancel button on the item you would like to cancel. To suspend a hold, click Suspend for the hold that you would like to suspend and select a date from the calendar.
Note: Arrived holds cannot be cancelled or suspended. Please contact the pickup location for assistance at 231-5500.
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