Frequently Asked Questions

Below, you will find the answers to a variety of common library questions. If you don't find the answer you need, please ask us, and we can help.

Library Catalog

How do I cancel or suspend a hold?
How do I check my holds list?
How do I clear my browser cache?
How do I clear out my stored logins and passwords?
How do I delete my browser cookies?
How do I find my number on the holds list for an item?
How do I know when my hold is in?
How do I renew my items?
How do I tell if an item is available?
Website Browser Suggestions
What is my PIN?
Why can't I log into my online account?

eBooks & eReaders

Does my device work with Library eBooks?
How do I checkout and download eBooks?
How do I return an eBook?

Downloadable Audiobooks

Does my device work with Library downloadable audiobooks?
How do I checkout and download audiobooks?
How do I return a downloadable audiobook?

Databases

What are Library databases and how do I access them?
Why can't I access Library databases?

Borrowing Library Materials

Can I check out items if I have fines on my account?
Can I return items to a different Library location?
Can I return Library materials when the Library is closed?
Can I see a list of items I've checked out in the past?
Does it cost anything to borrow Library materials?
How do I get a library card?
How do I renew my items?
How do I suggest an item for the Library's collection?
Loans, Fines, and Fees

Manage My Library Account

Can I see a list of items I've checked out in the past?
How do I cancel or suspend a hold?
How do I check my holds list?
How do I clear my browser cache?
How do I clear out my stored logins and passwords?
How do I delete my browser cookies?
How do I find my number on the holds list for an item?
How do I know when my hold is in?
How do I renew my items?
How do I update my account information?
Website Browser Suggestions
What is my PIN?
Why can't I log into my online account?

Library Meeting Rooms

Can I begin my meeting before the Library opens or end it after the Library is closed?
Can I bring food to my meeting?
Can I have a wedding or baby shower in the library?
Can I reserve a room for a study group?
Can I sell products or charge people to come to a training?
Do I have to pay to use a meeting room?
How do I reserve a room?
How far in advance can I reserve a meeting room?
How often can I use a Library meeting room?
I have a meeting at the Central Library. Where do I park?
I want to advertise my event. What is the correct way to advertise the meeting location?
I want to make a reservation online, but I can't select the right date. What is wrong?
May I hang things on meeting room walls?

Printing, Scanning, & Faxing

Can I copy, scan, or fax a document?
Can I print using Library computers?

General (All locations)	231-5500
Conference Room Reservations	231-5504
Friends Book Cellar	231-5505
Kentucky Room	231-5500, ext. 1008

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Frequently Asked Questions

Library Catalog

eBooks & eReaders

Downloadable Audiobooks

Databases

Borrowing Library Materials

Manage My Library Account

Library Meeting Rooms

Printing, Scanning, & Faxing

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Ask A Librarian

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